Delivery Information
Welcome to Themed Costumes Shop, where your transformation journey begins! We understand that when you’re building your identity or creating a character, every detail matters—including how and when your items arrive. That’s why we’ve crafted a delivery process that’s as seamless and reliable as the quality of our products. Below, you’ll find all the details about our shipping options, delivery times, and more, designed to ensure your experience is nothing short of spectacular.
Order Processing Time
Before your items embark on their journey to you, our team meticulously prepares each order to meet the high standards of our discerning community. We take 1-2 days to process all orders, ensuring that every contact lens, costume prop, or piece of alternative clothing is carefully checked and packed. This attention to detail guarantees that your transformation is flawless, whether you’re gearing up for a convention or expressing your unique style daily.
Shipping Methods and Delivery Times
We offer two shipping options to cater to your needs, whether you’re in a hurry to complete your look or prefer a cost-effective solution. Please note that we ship globally, excluding Asia and some remote areas, due to logistical constraints.
1. Standard Shipping
For those who can’t wait to unleash their dark enchantments, our Standard Shipping option is ideal. We partner with trusted carriers like DHL or FedEx to get your items to you swiftly. The delivery time is 10-15 days after shipping, and the cost is $12.95. This option is perfect for last-minute costume preparations or when you need that essential piece for an upcoming event.
2. Free Shipping
If you’re planning ahead and want to save, our Free Shipping option has you covered. For orders over $50, we use EMS to deliver your items at no extra cost. The delivery time for this method is 15-25 days after shipping. It’s a great way to stock up on your favorite horror chests, clown costumes, or everyday alternative clothing without breaking the bank.
What to Expect After Ordering
Once you place your order, you’ll receive a confirmation email with tracking information as soon as your items ship. Our customer service team is always here to help if you have any questions about your delivery—just reach out to us at [email protected]. We pride ourselves on service that understands your vision and helps bring it to life, so don’t hesitate to contact us if you need assistance.
Returns and Refunds
We stand by the quality of our products, but if something isn’t quite right, you have 15 days from the date of receipt to initiate a return. Whether it’s a pair of contact lenses that don’t fit your vibe or a costume prop that didn’t meet your expectations, we’ll work with you to make it right. Our promise is quality that doesn’t fade, and we’re committed to ensuring your satisfaction.
Join Our Global Community
At Themed Costumes Shop, we serve the brave, the creative, and the unconventional—from horror enthusiasts to cosplay artists. Our delivery options are designed to support your self-expression, no matter where you are in the world. Join thousands of satisfied customers who trust us for their most daring transformations. Explore our collections today and let us help you bring your fantasies to life!
Thank you for choosing Themed Costumes Shop—where every delivery is a step toward your next great adventure.